Watertight™ Features
People-friendly
An easy to understand, well-organized layout is vastly superior to competitors’ cobbled-together look. No backing up through menus- access related items with a few clicks. Stop jumping through hoops to look at different information for the same customer!
Accounting and Workflow Basics
Manage the basics like billing & invoicing equipment sales, deliveries, parts, labor, and rentals/leases with ease, as well as in-house financing and payment plans.
Service and Delivery Scheduling
Schedule and track service on installed equipment, including recurring service such as filter changes. Maintain routes and schedule deliveries on handhelds or generate delivery tickets easily.
Call & Task Management
Almost all sales, service calls, or deliveries in your business start with a phone call. Watertight™ takes workflow to the call level.
Sales & Marketing
Keep detailed records of all prospects. Track your marketing projects from start to finish and see salesperson activity in real-time to gauge their effectiveness.
Payment Promises & Collections
Improve receivables by tracking your collections activity, including promises to pay, with date and dollar amount. Monitor the effectiveness of your outside collection agencies as well.
Mapping & Route Management
Simply and effectively perform daily re-routes! Mapping is completely integrated into Watertight™- no exporting to a file and opening it with a separate mapping program!
Paperless Office
Stop digging through filing cabinets! Access every fax, e-mail, work order, quote, customer contract, digital photo- anything- attached to any item in Watertight™.
Multiple Branches
Access data from multiple companies in one system- quickly, easily, and securely. Choose which users have access to which companies. With a centralized server and Paperless Office, you may never have to go into the office!
Custom Report Writer
In addition to our standard prepared reports, design your own reports using our powerful custom report viewer. Use them to develop personalized benchmarks, send out mailings to customers or prospects, send data to a map, or export to spreadsheets for manipulation.
Security
You have complete control over policies to lock down reports, windows, menu options, or even individual text boxes or buttons by user and group. Your salespeople can even track their own leads without the ability to access anybody else’s information!