Collect Money Faster
Stay on Top:
- Every day past-due lists for scheduled work (orders, routes) …don’t deliver to people if they owe you money
- Mobile devices (handhelds, phones) show customer invoice aging and history
Automatic Systems:
- Finance charges and late fees
- Dunning notices
- Email reminders
- Automatic ACH and Credit Card Billing
- Monitor the effectiveness of all of your collection agencies.
Follow Through:
- Broken promise reports. When they promise to pay on Thursday …call them on Friday to remind them.
Documentation:
- See all past payment promises made or broken for each customer.
- Track every conversation – no evasion or multiple stories!